

The client’s existing reception had seen better days—dark, dated, and lacking identity. It did not reflect the quality of the building or the businesses inside, and it left visitors underwhelmed. Their brief was simple: create a modern reception that makes a statement. They wanted a space that instantly impressed, balancing professionalism with warmth, while being functional enough to handle daily traffic.
Location:
Multiple locations across the UK
Scope:
Dental practice refurbishments and upgrades
Programme:
Delivered over multiple phases across several live practices
The Brief
Our client required a series of refurbishment and fit-out projects across a number of dental practices. The objective was to modernise existing facilities, enhance the patient experience, improve staff working environments, and ensure each practice remained operational throughout the works.
The projects varied in scope, ranging from reception refurbishments and surgery upgrades to decontamination rooms, office spaces, flooring replacements, electrical improvements, and full redecoration packages.
Maintaining business continuity and minimising disruption to patients and staff was a keyrequirement throughout.
Our Approach
Working closely with our client and our in-house design team, WorkBox UK developed and delivered tailored solutions for each location.
Every project was carefully planned to ensure works could be completed safely and efficiently within live healthcare environments. Detailed programming, close communication with practice managers, and phased delivery enabled practices to continue operating while refurbishment works progressed.
The works included:
The programme was project managed by Rui Thacker, ensuring effective coordination between the client, design team, supply chain and site teams throughout each phase of the works.
The Result
The result is a portfolio of modern, functional and welcoming dental environments that support both patients and practice teams.
Through a collaborative partnership built on trust and consistent delivery, WorkBox UK has successfully completed multiple projects for this valued long-term client, helping to improve facilities across numerous locations.
From enhanced patient-facing spaces to upgraded clinical and staff areas, each project was delivered to a high standard, on programme, and with minimal disruption today-to-day operations.
This ongoing relationship continues to demonstrate WorkBox UK’s expertise in delivering healthcare refurbishment projects within live operational environments.
We specialise in working in live environments and ensure that businesses continue to operate effectively during periods of change, even when relocating to a new site.
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